Frequently Asked Questions (FAQs) - The Anointing Co

How do I place an order?

To place an order, browse our collections and add your desired items to your cart. Once you’re ready, proceed to checkout and follow the instructions to complete your purchase.

What payment methods do you accept?

We accept major credit cards (Visa, MasterCard, American Express, Discover) and PayPal.

Can I change or cancel my order after it’s been placed?

If you need to change or cancel your order, please contact us immediately at theanointingco@gmail.com. We’ll do our best to accommodate your request if the order hasn’t been processed yet.

Where do you ship?

We currently ship to addresses within the United States and internationally. Shipping fees and delivery times vary based on your location.

How long will it take to receive my order?

Orders are typically processed within 1-3 business days. Delivery times depend on your location and chosen shipping method, ranging from 3-7 business days for domestic orders and 7-14 business days for international orders.

How can I track my order?

Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. Use this number to track your order’s status on the carrier’s website.

Do YOU OFFER RETURNS AND EXCHANGES?

We don’t offer returns and exchanges, but if there’s something wrong with your order, please let us know by contacting us at theanointingco@gmail.com

Refunds are only offered to customers that receive the wrong items or damaged items. If any of these apply, please contact us at theanointingco@gmail.com with photos of wrong/damaged items, and we’ll sort that out for you.